Empathy is essential for human relationships. This article explores the sustainability of being human in an increasingly virtual and artificially oversaturated.
We believe our clients have the best ideas, and we always ship new features with customers in mind. We’re constantly asking for feedback and obsessively jotting them down on our feature wish list.
One of the ways in which we solicit feedback from our users is by using surveys. We set up a survey with a list of the ideas most often mentioned (for instance, Organogram) and asked them to vote these up (p.s. if you’re thinking of doing this, we also added an incentive: free Hi5 T-shirt 👕 to the first 10 survey completions).
Check out some of the results from our last survey below 👇
When we asked for feedback from our recent round we realised how enthusiastic our clients were with suggestions. We went on to make personal contact with some of them, either by paying them an onsite visit or making a phone call to discuss taking their ideas further.
Over time we’ve realised we wouldn’t be anywhere close to where we are today without getting this immensely valuable feedback from our clients. As much as we use Hi5 within our own team & share ideas all the time, our clients have so many other creative requests that we’d never thought of and that make complete sense 🤓
If you watch any movie, the end credits always list the people who helped make it happen. So why shouldn’t it be the same for product features?!
We realise the time and effort our clients put in when giving their feedback, so we decided that we have to credit them. At the end of our survey we just asked a simple question,
So, to show our appreciation to those clients who would like to be credited for their contribution to Hi5, we are proud to let you know today that all product releases will now include end credits 😎
Check out any of the above features with our 14-day free Business trial. Sign up here.